The power of internal communications

On a recent CIPR Crisis Communications training course, I was asked about how to inform and engage the internal audience during a crisis. Given the significance of those within an organisation as one of the key stakeholder groups this is a really important question. I asked Jenni Field FCIPR, Co-Founder of The IC Crowd and a thought leader on all …

Crisis? It’s not a case of 9-5

CRISIS? IT’S NOT A CASE OF 9-5…..AND DON’T USE THE LAW AS A REASON TO SAY NOTHING! Two things have caught my eye in the news of late.  Both of these items, whilst not central to the immediacy of a crisis, in their own way have an important and significant impact in the wider aspects of dealing with incidents and …

What we can learn from Doritos’ gender marketing fail

Today we’re celebrating 100 years of women suffrage. Campaigners across Britain tried to enforce direct action by forming marches, executing hunger strikes and carrying out arson attacks – quite simply to show the establishment just how much they value equality. Fast forward 100 years, and what headlines are we faced with? Doritos announcing the launch of a new “lady friendly” …